日本語バイリンガル セールスアシスタント
Maruwa America Corp. は、世界市場でトップクラスの高熱伝導性材料のシェアを持つメーカー株式会社MARUWA（東証プライム上場）のアメリカ販売会社です。当社の製品は、宇宙・半導体・通信などの最先端分野で使用されています。この度、カフォルニアオフィス（Santa Ana）においてセールスアシスタントのポジションを募集いたします。日本語、英語バイリンガルの方で、事務経験、セールスアシスタント経験がある方・製造業に携わりたい方の応募お待ちしています。
◆Position Summary
Maruwa America Corp. is seeking a bilingual Sales Assistant to support our sales team. This role is responsible for processing purchase orders (POs), managing shipment coordination, and handling customer communication. While customers are 100% based in the U.S. (English communication), frequent interaction with our Japan headquarters and factories (mainly via email in Japanese) is also required. The ideal candidate is detail-oriented, organized, and comfortable working in both English and Japanese.
◆Key responsibilities:
・Process and manage purchase orders (POs) received by the sales team.
・Coordinate shipment processing and related documentation.
・Communicate with customers regarding PO and shipment status, accounts receivable, and related matters (primarily in English).
・Communicate with Japanese headquarters and factories regarding orders, shipments, and other operational issues (primarily in Japanese, via email).
・Use OMS (Order Management System) for processing and tracking.
・Handle transactions and data input through customer portals as needed.
・Support sales reporting and data management using Excel, Word, and other Microsoft Office tools.
・Assist with Salesforce operations (experience preferred).
・Provide administrative support for various ad-hoc tasks as required.
◆Required Qualifications:
・Language Skills: Business-level proficiency in both English and Japanese (reading, writing, and email correspondence required).
・Technical Skills: Proficiency in Microsoft Excel and Word (mandatory).
・Experience with OMS or similar order management systems preferred.
・Salesforce experience a plus.
・Strong organizational skills, attention to detail, and ability to manage multiple tasks.
・Excellent written and verbal communication skills.
・Prior experience in inside sales, customer support, or sales assistant roles preferred.
◆Employer Information:
Company name: Maruwa America Corporation
Form of employment: Full-Time, Santa Ana office
◆Work Hours & Schedule:
・Standard workday: 7.5 hours per day.
・Flexible start time: between 7:30 AM and 9:30 AM in 30-minute increments.
・On-site working
◆Compensation & Benefits
・Starting wage: $22+/hour. ＊negotiable based on experience
・Probation period: None.
・Paid Time Off (PTO): 10 days in the first year.
・Benefits: Medical, Dental, Vision insurance effective from the first day of the month following hire date.
・401(k): Eligibility begins after 6 months of employment.
応募方法：リンク先（当社WEBサイトから応募）
https://hrmos.co/pages/maruwa/jobs/8-995
もしくは以下のメールアドレスに、英語レジュメを添付して送付してください。
hr-global@maruwa-g.com （Maruwa America 採用担当あて）
問い合わせ先：
hr-global@maruwa-g.com グローバルHRM
